Member Services

Our Member Services are designed to support practices across every aspect of primary care delivery.

From workforce wellbeing and training to digital innovation, vaccination programmes and clinical governance, we provide practical, responsive support that helps our member practices deliver safe, sustainable and high-quality patient care.

Clinical safety officer (CSO) support

Training, guidance and compliance support for safer digital systems and care.

Digital and innovation support

Supporting innovation, automation and digital solutions to improve efficiency.

Locally commissioned services (LCS) support

Guidance and support to strengthen local service delivery and maximise income.

Pre-employment checks

Helping practices identify candidates’ strengths, skills and suitability for specific roles.

Protected Learning Time (PLT) and practice closure support

Cover and operational support for Protected Learning Time and planned closures.

Research opportunities

Coordinated research support to reduce workload and expand opportunities.

Sustainability support

Practical sustainability support to help practices reduce environmental impact.

TeamNet funding

Fully funded access to TeamNet for training, communication and practice management.

Training and development

Free access to training opportunities supporting skills, compliance and safe care delivery.

Vaccination support

Support for seasonal vaccination delivery across clinics, care homes and housebound patients.

Workforce support

Flexible clinical and non-clinical staffing support to maintain service continuity and resilience.

Workforce wellbeing

Wellbeing support for practice teams including mindfulness training and PCN initiatives.