This service provides out of hours support for care home residents registered with GP practices in Brighton & Hove.
It offers a combination of proactive check-ins and access to clinical advice to support residents and care home staff.
Key information
- Available on weekends and bank holidays
- Daily proactive check-ins for each care home
- Clinical advice available by phone from a GP or Advanced Clinical Practitioner (ACP)
- Remote service (telephone-based support)
- Onward referral arranged if face-to-face assessment is needed
How the service works
Each care home receives a daily check-in at the start of the day to identify any concerns or issues.
Care home staff can also access clinical advice by phone during service hours.
If a resident requires a face-to-face assessment, onward referral to the appropriate service will be arranged.
How to access
This service is available to care homes where the resident’s GP practice has opted into the service.
Access is arranged through the care home and GP practice. Care home staff can contact the service directly during service hours.